Skip to content
If you are having problems with US shipping, keep refreshing the checkout!

Refund Policy

Please contact us first before opening a claim/charge-back.

Returns

We will only return/exchange/refund items if they are defective. Please submit a ticket upon 7 days of purchase. Once your item(s) is received, we will inspect it and process a exchange/refund. If your ticket is submitted over the deadline, we will not respond to your request.
Groupbuy

If you would like to cancel your order/groupbuy spot, please submit a ticket before the groupbuy closes. We will review your request and process the refund as soon as possible.

Note: A 3% cancellation fee will be charged.

After the groupbuy has closed, refunds and cancellations are not allowed. This is because after the groupbuy has ended, the order is immediately paid to the manufacturer. Delays can occur with any groupbuy, and are not a reason to cancel, as they are communicated on our Discord and Update Blog.

Instock All sales are final upon buying.